On-line Adult Peer-support Groups (PSGs)

Connect with others to share self-help tips, offer each other support, and learn how to apply Changes 12 steps

To help you to stay well during these difficult times, Changes PSGs can now be accessed on-line, so that you can connect with others who are ‘in the same boat’ – share self-help tips, offer each other support, and learn to apply Changes 12 steps to manage mental distress

The same service – but now on-line…  Safe, friendly and structured meetings, run by qualified staff – that you can join in with whenever you need

Where necessary, part of the new digital offer will include staff offering additional 1-2-1 support, i.e. via video link, telephone, email or text.

How to access online Peer Support Groups PSGs:

You can join either morning, afternoon or evening PSGs (weekdays) or, if you like, a Saturday afternoon PSG, (NB we are adding new meetings as demand increases).

Zoom: in order to join Changes online PSGs you need to download Zoom software and register a Zoom account, (the software can be downloaded free of charge onto your smartphone, tablet or computer and registering is ease – see ‘Zoom’ section at the bottom of the page

As you can see from below, there is a separate link for each meeting, i.e. morning, afternoon and evening – which you can click on or copy and paste into your browser.

*PSG Online Peer Support Group meetings last up to 2 hours. Please note: meetings are locked 15 minutes after start time, so please access next available meeting if you have not joined by then.

Online Peer Support Groups

11am Mon-Thur

PSG Meeting

zoom.us/j/723720309

Meeting ID: 723 720 309

1pm Weekdays

PSG Meeting

zoom.us/j/618088601

Meeting ID: 618 088 601

6pm Weekdays

PSG Meeting

zoom.us/j/935230267

Meeting ID: 935 230 267

7.00pm Tuesdays

Ladies Only PSG Meeting

zoom.us/j/153107840

Meeting ID: 153 107 840

1pm Saturdays

PSG Meeting

zoom.us/j/676734054

Meeting ID: 676 734 054

*Bank Holiday Monday 25th May 2020 
Please note our 1.00pm & 6.00pm meetings will still be running on this date.

0208 080 6592

0330 088 5830

0131 460 1196

0203 481 5237

0203 481 5240

0208 080 6591

Call into our meetings

If you don’t have access to or your internet connection is poor – you can also use the following numbers* to dial into a Zoom meeting.

*Calls to these numbers are charged at your standard local rate

Make the call and enter the relevant meeting ID when prompted, i.e. please see the PSG meeting details above.

 *If a number is engaged or you are not able to hear anything and the meeting has started, please try a different number)

On-line Social Events

7pm Tuesdays
‘Tales’ book review club

zoom.us/j/86449507747

Meeting ID: 86449507747

2.30pm Wednesdays

Mind Craft with Mary

zoom.us/j/89013326217

Meeting ID: 890 133 26217

Join us for 1.5 hours of crafts. Share yours or try something new within our friendly online group.

11am Fridays

Coffee & Chat

zoom.us/j/96240794773

Meeting ID: 962 407 94773

5pm Fridays

Music Event

zoom.us/j/641017492

Meeting ID: 641 017 492

NB new service users – please ask the PSG Coordinator to forward you a copy of Changes 12 Step booklet and Wellness Action Plan (WAP)

The same guidelines apply for our online Peer Support Groups as our face-to-face groups, (please refer to Changes 12 step booklet) – however, to make sure that they remain safe and friendly places to meet up and get help – we have added a few more…

Digital PSG Ground-rules

  1. Be punctual
  2. Be kind
  3. No cross-talking (use Zoom’s ‘raise hand’ button)
  4. Respect confidentiality
    (no recording)
  5. Try to sit somewhere quiet
  6. No-one else in the room,
    (use headphones if available)
  7. Be properly dressed
    (e.g. no PJs)
  8. No smoking or vaping
  9. No eating

Please respect everybody in the meeting and let the Group Coordinator run the meeting. 

If not, you will be removed from the meeting and may not be able to re-join.

If you require any further information regarding Changes Adult PSGs or need assistance in signing into the groups – please call 07846187092 or email PSG.here4u@changes.org.uk– and a member of Changes staff will be in touch.

Monitoring Forms: How you can help us…

When you join one of our PSGs – it really helps us if you can provide us with some basic info about yourself and how our group meetings have helped you.

You can do this by completing an on-line ‘Enrolment Form’ and some basic monitoring forms* – which can be accessed by clicking here.

*To see what difference our service has made, we’ll ask you to complete these at the beginning, during and end of your time with us

This helps us to make sure that we’re offering you the right kind of service and to make the Commissioners* aware of the impact of Changes services. 

*NHS and Local Authority bodies who fund our services

Please click here to download a copy of Changes Data Protection Policy

On-line training programmes and 1-2-1 sessions, utilise ‘Zoom’ software, which can be downloaded free of charge onto your smartphone, tablet or computer.

> Download Zoom <    > Video: How to Register with Zoom <

> Register with Zoom to access our groups/sessions <

> Click here to view video on how to join a Zoom meeting <

Zoom provides a safe and secure system – Zoom Security

Please click here to find out what you can do to keep the meetings/sessions private and confidential.